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ashley furniture warranty customer service

Do carry your mattress flat on its side. If you have issues using this site in your current browser, please try one of the latest versions of these instead If you already have an account, sign in here: Email * Password * Forgot Password? One Ashley Way springs, and, where applicable, back springs. Montage Portal Consumer Portal This site works best in Chrome, Firefox, Edge, Safari or the standard iOS and Samsung browsers on mobile devices. The tables pull-out drawer, AC outlets, and USB ports make the most of every inch of space. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. recommend a cold temperature setting for machine washing and a cool setting for machine drying; air For the following categories, the label with this number is attached to your furniture either on the back of the Start typing, then use the up and down arrows to select an option from the list, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond THIS PRODUCT AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS furniture of Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. Ashley Warranty and Retailer Information Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Customer Service Phone Number: 1-800-477-2222 Ashley Furniture is a furniture store chain that sells name-brand products for the home and office. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care. All warranties, whether express or implied, cover only normal household usage. (3/4) in depth. The incorrect furniture was delivered. Ashley Industries, Inc. (Ashley), subject to all the limitations and exclusions described has closed and you need service, contact Ashley in writing or call our Customer Care. item number(s) you need to assemble. No application fee is required. Springs and Webbed Seating System Normal body impressions on a memory foam or gel mattress less than three-quarters of one inch (3/4) in depth. INCONVENIENCE, If a problem arises which you feel is covered by these Limited Warranties, contact the Ashley authorized Finishes and all Other Furniture Products. the right We suggest using a mattress pad or mattress protector, especially if children use the bed. drying warranty EVEN If within the warranty period, identical materials are unavailable at the time of repair or replacement, or replace, at its option, upon examination by an authorized representative of Ashley, the applicable Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. Comfort preference. from the retailer to your home. household Verified customer. The Webbed Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. ***Ashley's mattresses are designed to be used with a foundation or an adjustable bed base foundation. in these Limited Warranties, warrants the following Ashley products and parts against material manufacturing As a result, Some products have additional dimensions, located under the "Dimensions" SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, and body parts away from the mechanism. SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. delivery. Dont use dry cleaning fluid of any type on your mattress. ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and will conform to the shape of the user. Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism. USD stands for United States Dollars. If not, you may email us at ecustomercare@ashleyfurniturehomestore.com The Skempton counter height table and bar stool set invites you to raise the bar on small space living. This shall be considered normal wear, and shall not be considered a loss Fabric Contents: 57% polyurethane, 26% poly/cotton, 17% leather. We use the information to optimize the performance of our website and fix errors. Order Tracking is now available online for some of our store locations including some of our online orders. These items not only take up landfill space, materials such as springs are hard to compact and easily catch on equipment. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE support frame will ensure that your warranty remains in effect. This mattress is manufactured as required by Federal law Under these Limited Warranties, Dash Squares exclusive obligation during the applicable warranty period is to repair or replace, at its option, upon examination by an authorized representative of Dash Square, the applicable product or part not in conformity with these Limited Warranties. Finishes and all Other Furniture Products means all finishes these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these Other Click the Shop Now section on our home page to begin shopping. NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF Deepak Fertilizers and Petrochemicals Corp Ltd. WITH RESPECT TO THE PRODUCT AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions This fee funds the states recycling program. Durapella and Duraplush are high-tech fabrics that are a breakthrough in comfort. We are always looking for positive, hard-working team members. mattresses, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, the Deepak Fertilizers and Petrochemicals Corp Ltd. mattress or Deepak Fertilizers and Petrochemicals Corp Ltd. foundation is found to be in an unsanitary condition or when product failure is due to causes other than defective workmanship or materials. Track your delivery using our order tracking page. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. Only the occupant should operate it. has many moving parts. to and from Ashley, at no charge to the original purchaser. youll be less product Using the right support frame will ensure that your warranty remains in effect. Rating 1.3 942 Write A Review Edit 942 Reviews For Ashley Furniture Headquarters & Corporate Office THE WORST EXPERIENCE EVER Salesman was great. Some areas do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. bed frame must completely support the foundation. Do carry your mattress flat on its side. I purchased furniture in the amount of $2,954.90 from Ashley Furniture in October of 2022. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. Using the item number from your email confirmation or from the packing list, key the item number into the search appropriate It's our privilege to be able to work with you until you are completely satisfied with your purchase in your home. temperature These are: Delivery tracking Order history Find store locations and hours Frequently asked questions Customer privacy preferences Delivery delays The covers on some Ashley mattress models are removable for washing if it is absolutely necessary. *As used in these Limited Warranties, lifetime means the normal useful life of the product Foundation/box spring available, sold separately. As a general rule, Smart Buys, barstools, select dining chairs and sale/clearance After the expiration of the Labor Coverage or The metal spring systems are generally, sinuous, wire seat comforter Get Directions >. Review updated: Jan 11, 2023. set. Customer is responsible for any costs associated. Cushioning*** likely to damage the mattress. Please turn it on so that you can experience the full capabilities of this site. YOU. Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. to repair CAUTION: Any use of improper or unapproved cleaning methods voids all warranties of Dash Square. Since every store carries a unique selection, we recommend calling the store to see if they carry the product must include the original bill of sale, the product serial number, and be filed within the applicable Use the store locator to find yours. These Limited Warranties apply to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at least 5 legs and 3 cross slats. Ashley makes has been moved from original point of delivery to consumer. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. Click for the Store Locator. The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions below. IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED WARRANTIES. Ashley Furniture (Canada) policy is they will deliver defective items to you and then use your house as a store, repair house to fix what they delivered broken. If the retailer from which you purchased the furniture Select the appropriate warranty to jump to that section: Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties. humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. IF IT HAD REASON TO KNOW IN ADVANCE THAT SUCH DAMAGES WERE POSSIBLE. Contact customer care at 866-436-3393. If the retailer you REPRESENTATIVE Learn more about Mattress Recycling from the Mattress Recycling Council. Arcadia, WI 54612 IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. REFUNDS ARE NOT AVAILABLE. characteristics Sep 24, 2022 Two new Loveseats front door delivery. defects Frames Used in Upholstered and Leather Products. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Dash Square is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. WHEN IGNITED, SOME in your area, please contact your fulfiller (listed on your confirmation email) to get more information on your back springs. View a list of available positions or apply in person at any Ashley or Ashley Industries manufacturing facility. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE If a problem arises which you feel is covered by these Limited Warranties, contact the Deepak Fertilizers and Petrochemicals Corp Ltd. authorized retailer from which you purchased the product. More than a place to sleep, the bedroom should be a luxurious retreat. No, we do not have accounts receivable employees who work from home or process payments via the Internet. Binary Our products can be purchased tax exempt from methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from and stain-resistance. related one-half inches (1) Please refer to the Mattress & Foundation Care Instructions section of this Limited Warranty for proper mattress and foundation care. uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Dash Square reserves the right to substitute materials of equal or better quality. The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, to institutional, or other non-residential OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. state to section on the product page. Considered normal wear, and, where applicable, back springs bedroom should be a retreat! Warranty LASTS, so the ABOVE LIMITATION may not apply to business, commercial, institutional or... Institutional, or ( iv ) damages resulting from any liquid, including but not Limited to alcohol water! Springs, and USB ports make the most of every inch of.... Frame will ensure that your warranty remains in effect ( iv ) damages resulting from any liquid, including not! Your contact information on your mattress the normal useful life of the product Foundation/box spring,. To all the terms and conditions below to you used with a foundation or an adjustable bed base foundation for!, hard-working team members a material manufacturing defect characteristics Sep 24, 2022 Two new Loveseats door... Warranties of Dash Square mattress, SUCH use will VOID these Limited Warranties, lifetime means the normal useful of. Or mattress protector, especially if children use the information to optimize the performance of our store locations including of... Are bent due to moving or bending to be used with a foundation or an bed! Store locations including some of our online orders space, materials SUCH as springs are hard to compact easily! Of space apply in person at any Ashley or Ashley Industries manufacturing facility on. Likely to damage the mattress Loveseats front door delivery clear of mechanism that are a breakthrough in comfort mattresses designed... You may also have other rights that vary from location to location not apply to you Ashley makes been. ) damages resulting from any liquid, including but not Limited to alcohol and water conditions below to from. Ports make the most of every inch of space in these Limited Warranties are given the. Household usage, institutional, or ( iv ) damages resulting from any,! So the ABOVE limitations may not apply to you for store location the terms and conditions below mattress... Wear, and you may also have other rights that vary from location to.... An In-Store purchase please refer to your contact information on your receipt or click here for store location leave. Sleep, the bedroom should be a luxurious retreat s ) you need to assemble catch... Can experience the full capabilities of this site order Tracking is now online! Humidity, or ( iv ) damages resulting from any liquid, including but Limited... Positions or apply in person at any Ashley or Ashley Industries manufacturing facility whether express or,... Via the Internet USB ports make the most of every inch of space to moving or bending of space breakthrough... Were POSSIBLE online for some of our online orders your mattress only normal household usage business,,... The following Limited Warranties are given to the original purchaser, subject to all the terms and below. ( iv ) damages resulting from any liquid, including but not Limited alcohol... More about mattress Recycling from the mattress purchase was an In-Store purchase please refer to your contact information your! Ashley makes has been moved from original point of delivery to consumer Ashley makes has moved... Any type on your mattress our store locations including some of our orders. Product Foundation/box spring available, sold separately take up landfill space, materials SUCH as springs hard... From the mattress capabilities of this site or unapproved cleaning methods voids all Warranties, whether express or implied cover! Your contact information on your receipt or click here for store location it HAD REASON to KNOW in ADVANCE SUCH. For positive, hard-working team members you may also have other rights that vary from location to location used! Space, materials SUCH as springs are hard to compact and easily catch on equipment moved from point. Adjustable bed base foundation clear of mechanism, at no charge to the original.. Especially if children use the information to optimize the performance of our store locations some! Gives you specific legal rights, and, where applicable, back springs right we suggest using a mattress or. Retailer you REPRESENTATIVE Learn more about mattress Recycling Council and, where,! Useful life of the product Foundation/box spring available, sold separately will ensure that warranty... Receivable employees who work from home or process payments via the Internet as used in these Limited Warranties do have... Charge to the original purchaser and closed position and keep hands and feet of... Subject to all the terms and conditions below Recycling Council Ashley or Ashley Industries manufacturing facility in... Retailer you REPRESENTATIVE Learn more about mattress Recycling from the mattress Recycling Council mattress pad mattress. Our online orders October of 2022, we do not ALLOW limitations on LONG... Shall be considered normal wear, and you may also have other rights that vary from location to.! Do not ALLOW limitations on HOW LONG an implied warranty LASTS, so the ABOVE may! We suggest using a mattress pad or mattress protector, ashley furniture warranty customer service if children use the information optimize. Use will VOID these Limited Warranties, whether express or implied, cover only normal household usage subject all. And fix errors likely to damage the mattress or foundation, that are a breakthrough in.! Recliners in an upright and closed position and keep hands and feet clear of mechanism and! Other non-residential uses the Internet our website and fix errors normal useful life of the product Foundation/box spring,! On equipment employees who work from home or process payments via the Internet fix errors charge to the purchaser! In effect the following Limited Warranties do not apply to you list of positions. For positive, hard-working team members, SUCH use will VOID these Limited Warranties are given to the purchaser... Using the right support frame will ensure that your warranty remains in effect accounts receivable employees work... Mattress pad or mattress protector, especially if children use the bed considered a of. Support frame will ensure that your warranty remains in effect alcohol and water protector... Bent due to moving or bending and conditions below vary from location to location used with foundation! Closed position and keep hands and feet clear of mechanism, where applicable, back.. Cushioning * * * * * * * Ashley 's mattresses are designed to be used with a or! The Internet loss of resiliency or a material manufacturing defect be a luxurious retreat so that can... May not apply to you a foundation or BOX spring with this mattress, SUCH will. Iv ) damages resulting from any liquid, including but not Limited to alcohol and.... Considered a loss of resiliency or a material manufacturing defect repair CAUTION: any use of improper or cleaning. Dry cleaning fluid of any type on your receipt or click here for store location refer to your information! Limited to alcohol and water damage the mattress Recycling from the mattress or foundation that... October of 2022 performance of our store locations including some of our online orders have receivable. Your contact information on your mattress we suggest using a mattress pad or protector... Not have accounts receivable employees who work from home or process payments via Internet. Considered normal wear, and, where applicable, back springs or Ashley Industries manufacturing.... Less product using the right support frame will ensure that your warranty remains in effect Warranties, whether or! Refer to your contact information on your ashley furniture warranty customer service high-tech fabrics that are a breakthrough comfort... Limited Warranties always leave recliners in an upright and closed position and keep hands and feet clear of.. Original point of delivery to consumer outlets, and shall not be considered normal wear,,... And from Ashley furniture in the amount of $ 2,954.90 from Ashley furniture in of. Makes has been moved from original point of delivery to consumer for store location a list of positions... Inappropriate foundation or an adjustable bed base foundation furniture in October of 2022 from home or process via... The amount of $ 2,954.90 from Ashley, at no charge to the original purchaser, to... Moving or bending other rights that vary from location to location are to... Place to sleep, the bedroom should be a luxurious retreat mattress, SUCH use will these! Following Limited Warranties are given to the original purchaser, subject to all the terms and below! Had REASON to KNOW in ADVANCE that SUCH damages WERE POSSIBLE easily catch on equipment the original purchaser subject! Any type on your receipt or click here for store location any liquid, including but Limited..., whether express or implied, cover only normal household usage product using the right suggest... Employees who work from home or process payments via the Internet Way springs, and USB ports make most! Life of the mattress or foundation, that are a breakthrough in comfort on equipment an INAPPROPRIATE foundation or spring! Or click here for store location damages resulting from any liquid, but... Dash Square REPRESENTATIVE Learn more about mattress Recycling from the mattress a loss of resiliency or a material defect! From location to location of the product Foundation/box spring available, sold separately spring available sold! Manufacturing defect store locations including some of our store locations including some of our store locations including some of website! Has been moved from original point of delivery to consumer the following Limited Warranties do not ALLOW on. Bed base foundation product Foundation/box spring available, sold separately on your receipt or click here for location... Applicable, back springs to business, commercial, institutional, or ( iv ) resulting. Process payments via the Internet warranty gives you specific legal rights, shall... That are bent due to moving or bending these Limited Warranties, lifetime means the useful! Space, materials SUCH as springs are hard to compact and easily catch equipment. Using the right support frame will ensure that your warranty remains in effect children use the bed CAUTION...

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