We asked for the installation and after few days. Now its from the one gallon to 3 gallons of bleach, which cost even more! They stated it was a bacteria in the ground but don't know how to fix it yet I'm supposed to pay for a product that is not only unusable but actually harmful. No more lugging home bottled water from the store! The representative misled us to tell us that we would have better water, with particles removed. This will surely increase the credibility of your complaint. I recently have my solar panel for the heater removed by the company due to hurricane damage to the roof and I need a whole roof replacement. Then after we had on the island this major hurricane last year, it was getting worse. The complaint has been investigated and resolved to the customers satisfaction. I really havent noticed any improvement as far as quality and never had a smell to our water. I have also rearranged Solar city to come to replace the rest of the panels after rainsoft which I have to rescheduled again. We had a gentleman knock on our door not even two weeks later offering to test our water. There was a hermit crab inside and it pinched her ear. Shame on Home Depot for not being honest in the first place. Several weeks later we get a call from Rain Soft and they said in order for us to officially be entered into the Home Depot contest we had to get our water tested. We told him that we don't and can't buy anything and that the lady who scheduled the visit said they were just testing our water and were not going to try to sell us anything. reviews, however this website offers feature based content. They told me I'd have to pay 200 to have it removed. Charlotte County Water, Inc., an authorized RainSoft Dealer. to come and give you a demonstration. Now I regret it. What they owed me was less than $230 Share your photos and videos with others to prove the truth of your words. The test is performed by dropping a chemical into your tap water which turns it a different color. Fortunately I did not get roped into this mess, but here is my story. Imagine being deceived into believing the water from your tap, that you and your family use every day, is unsafe. They lied from the consultation. Just got one and having problems is the lawsuit still pending. I need help. We regret doing business with them and so want join your class action suit against Rainsoft and HomeDepot, 982430 61340I dont think Ive seen all of the angles of this topic the way youve pointed them out. All RainSoft systems are Tested and Certified by the Water Quality Association's Gold Seal Program, ensuring stringent contaminant removal and product integrity. Find Your RainSoft Solution In 3 Simple Steps Step 1 1 Identify problems with your water Step 2 2 Review your recommended solutions Step 3 3 Learn how to fix your water issues Tap Water Kitchen Appliances Laundry Shower & Bath Specific Contaminant Tap Water Select all of the problems you are having with your tap water: Bad Taste Chlorine Odor After your RainSoft drinking water system is installed, youll notice a dramatic improvement in the flavor of coffee, tea, soup and other refreshments prepared with water from your kitchen. Those things back then were not so, We got a water softener from RainSoft after learning of them through the Firethorne website with all our neighbors. After your RainSoft drinking water system is installed, youll notice a dramatic improvement in the flavor of coffee, tea, soup and other refreshments prepared with water from your kitchen. My brother recommended I might like this website. I was told to wait for 2 weeks on Jan 19 for that I had no problem with. He was once totally right. They have put a lean on my house. it works fine for me. Schedule a FREE in-home analysis of your water with a RainSoft water expert. Many of their products are tested and certified by the Water Quality Association or NSF International for their ability to reduce pollutants. It effectively treats hard water up to 24 parts per million (which is very hard) WITHOUT needing salt. A RainSoft water softener can eliminate filmy stains on glassware and utensils, so they look sparkling clean after your dishwashers rinse cycle. None of my family like the equipment. Clothes will look brighter and feel softer when you pull them from the dryer. At RainSoft, we're taking the worry out of consumers water. First by the salesperson giving us misleading information concerning whether we could use block or pellet salt he said both, the next service man we talked to said no block salt. The company signed us up for a credit card loan that we never agreed to. Rainsoft AKA Florida Energy, Water and Air should be made liable for false representation . RainSoft is an Illinois corporation with its principal place of business in Elk Grove Village, Illinois. They installed the equipment they had on hand and said they would come back. Reverse Osmosis. The multi-stage filter comes with NSF certifications. Not my problem. Submit a complaint and get your issue resolved. All my husband wanted to do was enter your contest for the $1000 gift card. Also I ended up having issues with smell in my clothes etc afterwards. Are water was not the greatest but rainsoft installed a watersoftner that made our water worseit now has black gunk in it and the system kept pushing large amounts of water out the filter system like it was being purged and it burned up are water pump. Got scammed. he sounded surprised when i told him that i wont make a $6000 in 1 hour! Its not pleasant. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of RainSoft. Sadly, after the so call annual maintenance which I paid for $500, the two systems weren't even working at all. Extension of the life of kitchen equipment and appliances. Learn how we can help fix your water issues! Not worth the investment. Then, she said after we get our water tested they will send us a $20 gift card. informative web site. What a huge scam. UPDATE: They blew up my phone after this was posted to tell me to let them come get all their stuff and give us a refund. How can I get added to this lawsuite? Read This RainSoft Review First, Culligan Water Softener Review: Here is Why People Hate Culligan So Much. and was interested to see what a water test would show. Same here Id like to join the class action filings. A water expert can visit your home for a free water analysis. I would like to get in on filing a claim also. Terms and Conditions apply. Water Softener. At first I thought "what a great service!" Let me tell Whether your water comes from a well or municipally treated source, it may contain impurities that cause it to taste or smell bad or create other problems in your home. My skin still gets dry and I still lose hair. I really think the salesman guy put dirt in my faucet, the day after the salesman left I had to call a plumber because my faucet wasnt working properly. I signed up to win a washer/dryer and they just called to "confirm my address" and offer me a free water test. Altamonte Springs, FL 32714. From bathing and showering to laundry and cooking, water touches everything around your home. and DO NOT FINANCE with any company like that, get your own financing first. Judge Rodgers Order: https://www.twwlawfirm.com/court-finds-sufficient-allegation-of-unfair-and-deceptive-water-testing-in-rainsoft-class-action, Florida Attorney Generals Office article on the deceitfulness of in-home water tests: http://myfloridalegal.com/__85256CC5006DFCC3.nsf/0/3D0FD1650FC920C485256CC900698282?Open&Highlight=0,in-home,water,test, Federal Trade Commissions article on in-home water tests: https://www.consumer.ftc.gov/blog/2013/08/after-weather-emergency-it-safe-drink-water, We bought into that scheme also. Discover how better water can help keep your bathroom cleaner. Water softeners are the solution to hard water and its damaging effects on you and your home. First let me say The Rain Soft water softener is great and works well but, the installation technician although friendly and worked hard failed to insulate the new pipes going through our attic and consequently the new pipes froze costing me $850 dollars to thaw and now the cost of getting them insulated. Dec 2022. It can take care of itself almost no need to configure or maintain it. More energy and water efficient which means lower operating costs. Good luck trying to seek help and for others dont use that rain soft company. Plenty of useful information here. I purchased a rainsoft system in May 2021 and I feel like I was deceived. and received no response to my claims. UPDATE: They blew up my phone after this was posted to tell me to let them come get all their stuff and give us a refund. You can buy a DIY water testing kit, but youll get more reliable results and helpful solutions with a complimentary in-home water test from the experts at RainSoft. you need to call out a service person to come to your home to demonstrate and sell you the product. The RainSoft in-home demonstration will often be very comprehensive with water tests and a thorough analysis of what is affecting your water. Bottled water just doesnt measure up to receiving clean, crisp-tasting water right from your refrigerator door. When they showed up to install, they did not have all the equipment and didn't tell me until they had already started. We pay $500 for Rainsoft to take down and put back the panel assuming they will do the job ( I don't think I need to supervise them by telling them to take and bring the brackets back to do their job). The survey just asked questions about how often I make purchases from Amazon and if I use other online sites for shopping. We can't even afford to buy groceries, come on! I have asked her to ship the part so I can replace it and she proceeds to tell me they have so send someone to come install it and wants to charge me over $350 to do so. This review was chosen algorithmically as the most valued customer feedback. No more lugging home bottled water from the store! RainSoft products are built to last and provide years of better tasting water for you and your family. Unfortunately, we got the system from rainsoft. The other day i got a call from a survey i filled out with at home depot. Your dishes can go straight from the dishwasher to the cupboard! This has been nothing but a hassle, and I sincerely wish we never got involved. If these manuals are not suitable for your model, you can try calling the RainSoft customer number 1-800-860-7638. We foolishly bought the water softener, the airmaster, and the cleanstart for washer. Hard water leaves a residue thats especially noticeable on glassware. We lost $7,000 in this scam. Print this Report. Thanks! Ripoff Report Needs Your Help! How can I become apart of the class action suit against rain soft? However, the biggest difference is that Culligan do not have good customer reviews. 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