A good way to determine this issue is to shine the light on the yard or the target region at night time. I will see how it works after a full day. Whatever I set sensitivity to, it makes no difference for me. Power cycling the camera is another decent method of fixing this issue. In the meantime, read on for a few ways to tweak your Wyze camera settings now that people detection is going away. Toggle "All Other Motion Events" OFF to be notified only if a person is detected. You can drag the corners of the square to adjust the desired area. Yes, the V3 detects pixel changes between frames, as for range, well the farther out, the less likely it will see the pixels. My guess is 0 would work because 1-100 produce the same exact result. From there, you can go about tweaking the minor configurations and adjusting the sensitivity to match the target region. The Wyze camera setup process begins with downloading the Wyze app. Larger values trigger detection for a longer time. On the other hand, if you find that the feed on the unit is perfect and there is nothing blurry on the camera, then you have to look at the configuration next. What's the difference now? Shop now. 2 Probes $8.99. One: Turn On the motion detection feature. Tap on your camera, then the Settings gear on the top right. Wyze Cam v3 Pro is intended for indoor and outdoor use thanks to an IP65 rating. Lots of ways to mount those, though. Wyze's tiny $20 security camera is surprisingly awesome. It still jumps like crazy, but the movements are slower. Two: Boost motion sensitivity level. Enter your email and we'll reach out when it's ready to ship. i want motion sensitivity to be a number you type in. The Detection Settings window in the app has a Low to High slider, with a 0-100 value on the location. Youll find quite a few owners complaining about this error, and it can be a bit hard to fix at times. Press question mark to learn the rest of the keyboard shortcuts. Motion detection for Wyze Cam Outdoor v1/v2 is optimized for side-to-side motion. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. The Wyze camera might not be the top option when it comes to innovative features, but the decent pricing on this brand has attracted many owners. Please note that walls and interference in your home may cause the range to vary. 24/7 Continuous Recording: Continuous video recording with a 32GB MicroSD card (sold separately). From there, you can get rid of reflective surfaces and adjust the sensitivity of the camera to find the perfect balance. Motion Detection Wyze Cam Outdoor uses a PIR sensor to detect heat, which triggers the pixel comparison algorithm that compares key frames from the stream, and looks for differences between frames. Another way to cut down on unwanted alerts is to set a schedule for notifications. Unless you are in Beta, you are still using the first algorithm at this time. I uploaded the WYZE application based on the feedback that I received from . Then, simply drag the corners to adjust the size of the detection area on the . How do I enable person detection on Wyze camera? Setting motion sensitivity to 1 helped but after midday I see 9 out of 10 false alarms (darn neighbors cat). All you need is a Wyze Cam. Is the adhesive on the back of the sensors & keypads replaceable? Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. Thankfully it's a software thing so it can be improved overtime. I have a v1 camera. Either way, it helps if you have it under the eaves or under a snow cover to avoid flakes right up close to the lens, and don't turn on the IR illumination because it bounces back brightly to the camera from snowflakes or raindrops. Thanks for the reply. Powered by Discourse, best viewed with JavaScript enabled, Can User increase motion detection sensitivity. 3. Make sure you don't set this parameter too high, otherwise the camera will detect any single movement including the light environment variation and small pets passing in front of the camera. So, if the issue with the motion detection is not fixed at this point, then check the network connection and try to switch to a different network. If it doesnt think you are a person, then you have an option using the link at the bottom to further educate the AI algorithm. Everything from Cam Plus with emergency response, Elevate your Wyze products to the next level! I have used the motion detection zone, which is about 10% of the area. There are no quick methods to fix the minor configurations, and adjusting the sensitivity should help you get a better response from the camera. The V3 has no PIR sensor. using a motion sensor will also bypass the 5 minute cool down and turn it into a 1 minute clear, but the downside is that person detection does not currently work with the sensor videos. Check if a Detection Zone is set up. I'm Adam B, a writer from Smart Home Generation. There is also a possibility that your device is defective, and the only solution for that situation is to get a new device by claiming the warranty. I had this problem and could fix it, so I can help you to fix yours. For example, my office is about 15 feet away from my Wyze cam, so I can be reasonably sure that Ill catch any bad guys trying to sneak in between, say, 8 a.m. and six oclock at night. If your camera is installed in a place where there's no much movement or it's not enough to reach the sensitivity threshold, the camera won't trigger the motion detection. . How many accessories can you connect to a single Wyze Sense Hub. Zero is unattainable, unless I switch it off. Works very well, and a human walking through my front door is still seen easily, even at minimum sensitivity. Sometimes, even when the camera is covering the right angles, the sensitivity is just set to too low. In the camera's settings, tap Detection Settings > Detection Zone. All rights reserved. Now you should have your Wyze Cam motion detection working. On the other hand a delivery person dropped a package on my front door (from the bottom of the stairs they "threw" it up 3 steps) and they didn't get picked up. Updating firmware is next on the list of troubleshooting methods for the Wyze camera, not detection motion. 1 Like Newshound September 22, 2019, 9:44am #6 Can you capture a screen when the slider disappears? Built in Wyze Cam v3 provides sound detection, as well as artificial intelligence and the ability to identify and record motion, with or without the floodlight, in 1080p Full HD with Starlight . So, just update the firmware and check if the motion detection on your camera is fixed. To set a motion detection zone, select a camera on the Wyze app, tap the Settings button (the one that looks like a gear) in the top-right corner of the screen, then tap Detection Settings. Ben has been writing about technology and consumer electronics for more than 20 years. With a 500-foot range and a slim design, easily position it underneath sinks, dishwashers, crawlspaces. After fixing the positioning, you will experience better results with the motion detection features. I guess if I understood what the sensitivity levels are based on I might have a better idea of what levels to set them at. This slider will adjust the percentage of changed pixels needed to generate an event video. Increase Sensitivity The next solution for fixing the Wyze camera not detecting motion is increasing the sensitivity. You can sometimes also change the angle or location where you mount the camera to eliminate false triggers. Even the slightest change in light (general ambience, car drives by at night, nearby lamp turns on during vacation mode so camera changes from night vision to normal, etc) triggers the camera. Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. Above the door under an overhang, turned one way or the other, maybe even facing down on a flat ceiling with the bottom facing the door. You can follow these steps to set up a Detection Zone: If the previous solutions did not work, you can try to turn on your Wyze camera, I always recommend this tip as it is effective in solving problems that any electronic device can encounter. Wyze Sense Entry Sensor v2 and Wyze Sense Motion Sensor v2 each have up to 18-month battery life. So, you wont be able to access the smart detection features until the sensitivity is increased by a little margin. 1 Pack $8.99 Add to Cart OR Fast, FREE Delivery & Returns 30-day hassle-free returns. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. From there, you'd select the Wyze cam you want to enable Motion Tagging for. I dont subscribe to any of them. All that you need to do is to power cycle the camera and then adjust the position of the unit to properly cover the target region. 24/7 Continuous Recording: Continuous video recording with a 32GB MicroSD card (sold separately). if you set it to low, small objects, animals and people that are too far away from the camera won't be detected. Here are the main reasons the Wyze Cam motion detection doesn't work: You just need to check which one of them is causing the problem. Can you capture a screen when the slider disappears? I would assume the same to be true for the IOS app. A motion sensor uses one or multiple technologies to detect movement in an area. Take the following steps to set the motion detection sensitivity feature in your Wyze Outdoor Camera to High: Open the Wyze app on your phone/tablet and select your Wyze Outdoor Camera. Adjust the "Sensitivity level". Sensitivity is the amount of motion needed to register that movement and threshold is how much motion is needed before creating a motion event. How far is the detection zone for the motion sensor? In some cases, a power cycle routine will save you from a reset. But still sunlight in the window, or headlights on a wall will trigger alerts at 48. You still need to be careful how you mount those, because they too can see cars on the street if you arent careful. Dream Master Motion Sensor Closet Light Indoor Led Night Light, Soft Brightness, Stick-on Stair Lights Battery Operated Wall Lights for Hallway, Stairs, Kitchen, Bedroom- 6 Pack - - Amazon.com If youre cleaning house or you simply want a break from any Wyze notifications, you can pause all your Wyze alerts at once and indefinitely. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This means that it should ignore objects, shadows, and insects. There are many causes that can prevent the Wyze camera from detecting motion, including improper camera placement, low motion sensitivity, dirty camera lens, poor lighting conditions, connectivity issues, or ineffective motion detection area. You can follow Ben on Twitter. Doesnt the AI detection require one of the paid plans? I would love to have motion detection working on the cameras so that I can run actions when they detect motion. To select the Detection Zone, open the Wyze mobile app and select the camera in question. 8 Top Smart Home Companies in the United States. Tap Settings > Event Recording > Schedule, toggle off the All day setting, then pick a start and end time. Try this click on the gear upper right corner of that camera then advanced settings then motor controls turn it down from 5 default. How do you adjust that parameter? FREE Smart Home, Home Automation & IoT Tips. I lowered the sensitivity to 20 and still sometimes it gets picked up. Make sure you always have the last firmware version to keep your camera away from insecurity breaches and glitches. The next solution for fixing the Wyze camera not detecting motion is increasing the sensitivity. Can Wyze Sense Motion Sensor v2 detect motion through glass? Open the Wyze App and click the top right gear. If the sensitivity level is too low your camera will not detect motion, so follow the next instructions to boost the motion detection level of your Wyze cam: When the Wyze camera lens is full of dirt and dust it will be hard for it to see whats happening around and detect people and motions, so its important to clean the lens and sensors to allow the device to do its job perfectly. i want to be able to bracket an LED or display that turns on when a condition occurs example: like watching a digital thermometer hit a limit. Now, again, go to the settings (gear) icon in the top-right corner, followed by Detection Settings, and finally, tap, Detection Zone. I would assume the same to be true for the IOS app. Here are some tips you can do to fix the lighting issue: If all features are enabled and the motion sensitivity level is at the best level and the connection is working properly, but you still notice that the camera is not detecting motion, it may be due to poor positioning and placement of your camera. Select the settings icon. Next, touch 'More', then tap on Motion Tagging. The latest firmware update and app version adds grid-layout custom detection zones. There are several support topics related to this: https://support.wyzecam.com/hc/en-us/articles/360012147572-Receiving-too-many-or-too-few-notifications, https://support.wyzecam.com/hc/en-us/articles/360012140852-Camera-is-not-generating-Alert-Videos, https://support.wyzecam.com/hc/en-us/articles/360011328512-Alert-Settings-Cloud. No, all sensors and keypad will require a Wyze Sense Hub to pair with. Wyze Cam v3 Pro also takes advantage of an all-new Starlight Sensor which allows for extreme low-light performance and shows great detail in the dark. So, youre better off trying your luck with claiming the warranty on this unit. Incorrect motion detection configuration. Note: the following tips are based on the iOS version of the Wyze app; the instructions for the Android version should be similar. The Night vision is amazing. Here's how to adjust the motion detection settings in the Wyze Cam: The images below show the details of the motion detection settings. Increase the Motion Detection Sensitivity by 10 increments at a time and test until the desired level of motion tracking is reached. Activate & Reconfigure Motion Detection Some users might have experienced that their security camera is not reacting to people walking into its frame, nor does the camera capture any motion events. To set a motion detection zone, select a camera on the Wyze app, tap the Settings button (the one that looks like a gear) in the top-right corner of the screen, then tap Detection Settings > Detection zone. Just by whether it thinks you are a person, lol. The next image shows the detection zone area. Before you leave the Detection Settings screen, check out the pair of sliders that determine the sensitivity for the Wyze cams motion and sound detection features. Tap the Settings gear > Detection Settings > Detection Zone. And that will do. 2. So, you will have to go through quite a few troubleshooting methods to address and fix these errors. For example, I have my Wyze Cam situated near my basement door, and I have its motion detection zone focused on the door itself rather than the living area on the side. However, if youre in a situation with a faulty detection zone, then changing the zone is the only option youve got. 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